Privacy Policy

Hobart Storage Units
Last updated: 12 August 2026

Hobart Storage Units respects your privacy and is committed to protecting the personal information we collect, use and hold.

This Privacy Policy explains how Hobart Storage Units collects, uses, stores, discloses and protects personal information when you interact with us, including through our websites, online forms, applications, digital services and services that use Google APIs or other third-party technology.

Hobart Storage Units operates businesses and services in Australia and this Privacy Policy is intended to explain our information-handling practices in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), where applicable.

By using our websites or services, you acknowledge the practices described in this Privacy Policy.

1. About Hobart Storage Units

In this Privacy Policy, “Hobart Storage Units”, “we”, “us” or “our” means Hobart Storage Units and its relevant related companies, businesses and entities.

Hobart Storage Units may operate or provide a range of businesses, websites, products and services. Different businesses within the Hobart Storage Units may collect and use personal information for different purposes.

Where a particular Hobart Storage Units business has its own privacy notice or specific privacy terms, those terms may apply in addition to this Privacy Policy.

2. What personal information do we collect?

The type of personal information we collect depends on how you interact with us.

We may collect information including:

  • your name;
  • residential, postal or business address;
  • email address;
  • telephone or mobile number;
  • company or business details;
  • information provided through enquiries, forms, applications or bookings;
  • information relating to products or services you purchase or enquire about;
  • payment and transaction information;
  • account or customer information;
  • correspondence and communications with us;
  • information you provide when requesting support;
  • information contained in reviews, feedback or other communications;
  • information relating to your use of our websites and online services;
  • IP address;
  • browser and device information;
  • approximate location information;
  • website usage information;
  • information collected through cookies and similar technologies;
  • information provided through third-party services where you have authorised that service to share information with us; and
  • other information that you voluntarily provide to us.

We generally do not seek to collect sensitive information unless it is reasonably necessary for a particular purpose and permitted or required by law.

3. How do we collect personal information?

We may collect personal information:

  • directly from you;
  • when you contact us by telephone, email, online form, social media or other communication channel;
  • when you make an enquiry, booking, purchase or application;
  • when you create or use an account;
  • when you subscribe to communications from us;
  • when you interact with our websites;
  • through cookies, analytics and similar technologies;
  • from service providers that assist us in operating our business;
  • from publicly available sources;
  • from related companies within the Hobart Storage Units, where permitted;
  • from third-party platforms or services where you have authorised the disclosure; and
  • from Google services or Google APIs where you have authorised Hobart Storage Units or an application operated by Hobart Storage Units to access relevant information.

Where practical and appropriate, we will collect personal information directly from you.

4. Google APIs and Google user data

Hobart Storage Units may use Google APIs and Google services to provide, operate, improve or support certain features of our websites, applications and business services.

Depending on the particular service being used, this may include services such as Google Maps, Google Analytics, Google Ads, Google Business Profile, Google Sign-In, Google Workspace services or other Google APIs.

Hobart Storage Units only accesses Google user data that is necessary for the particular functionality being provided and only where the relevant permissions or authorisation have been provided.

The specific Google data accessed will depend on the Google API, service and permissions being used.

4.1 Google data we may access

Where applicable and where authorised by you, Google APIs may provide us with information such as:

  • basic account or profile information;
  • name;
  • email address;
  • profile information;
  • information associated with an authorised Google account;
  • information required to provide a particular Google-enabled feature;
  • Google service data necessary for the functionality you have requested; and
  • other information specifically identified in the relevant Google authorisation request.

We will not request access to Google user data that is not reasonably necessary for the relevant functionality.

The exact categories of Google data requested will be identified in the relevant Google authorisation or consent screen where applicable.

5. How we use Google user data

Where we receive information through a Google API, we use that information only for the purposes disclosed to you and for providing or improving the relevant user-facing functionality.

Depending on the service, this may include:

  • authenticating or identifying you;
  • providing a feature that you have requested;
  • connecting a Google account to a Hobart Storage Units service;
  • providing account or customer functionality;
  • displaying information necessary to provide a requested service;
  • providing customer support where appropriate;
  • maintaining and improving the functionality of our application or service;
  • preventing fraud, abuse or security incidents;
  • complying with legal obligations; and
  • other purposes specifically disclosed at the time the Google data is requested.

We will not use Google user data for purposes that are materially inconsistent with the purpose disclosed to you when you authorised access.

If we intend to use Google user data for a new purpose that was not disclosed when access was originally authorised, we will update the relevant privacy disclosures and obtain any consent required before undertaking that new use.

6. Google Limited Use requirements

Hobart Storage Units handles Google user data in accordance with the Google API Services User Data Policy, including applicable Limited Use requirements.

Where Limited Use requirements apply:

  • Google user data will only be used to provide or improve user-facing features that are prominent in the relevant application or service;
  • Google user data will not be sold;
  • Google user data will not be used for advertising purposes, including personalised or interest-based advertising;
  • Google user data will not be transferred to advertising platforms, data brokers or information resellers;
  • Google user data will not be used to determine credit-worthiness or for lending purposes;
  • Google user data will only be transferred to third parties where permitted under applicable Google policies and where necessary for the permitted purpose;
  • human access to Google user data will be restricted and will only occur in circumstances permitted by Google’s policies;
  • employees, contractors and service providers who handle Google user data will be required to comply with applicable privacy, confidentiality and security obligations.

These commitments apply to Google user data obtained through the relevant Google API, including raw data and, where required by Google’s policies, aggregated, anonymised, de-identified or derived data.

7. Google OAuth and account permissions

Where our services use Google OAuth or another Google authorisation mechanism, you will be shown the permissions requested by the relevant application.

We will request only permissions that are reasonably necessary for the functionality being provided.

You can choose whether to grant the requested permissions.

If you grant access and later wish to withdraw that access, you may revoke the application’s access through your Google Account settings or contact us using the details provided in this Privacy Policy.

Revoking Google access may affect our ability to provide features that depend upon that access.

We do not use Google account credentials, passwords or authentication information for purposes other than those permitted by the relevant Google authentication service.

8. Sharing Google user data

Hobart Storage Units does not sell Google user data.

We will not disclose or transfer Google user data to third parties except where permitted by applicable Google policies and where reasonably necessary for the permitted functionality, security, legal compliance or another specifically permitted purpose.

Where third-party service providers are used to help operate a relevant service, those providers may process information on our behalf. We take reasonable steps to ensure that such providers handle information appropriately and consistently with applicable privacy obligations and Google’s requirements.

We do not provide Google user data to data brokers or use Google user data for advertising or personalised advertising.

9. Google user data and advertising

Google user data obtained through Google APIs will not be used for personalised advertising, interest-based advertising or retargeting where prohibited by Google’s Limited Use requirements.

Information collected separately through ordinary website analytics, advertising or marketing technologies may be subject to their own terms and privacy controls.

For example, Hobart Storage Units may use Google Analytics or Google advertising technologies to understand website performance, measure advertising campaigns and improve our websites. The operation of these services may involve information collected directly through the website rather than Google user data obtained through restricted Google API scopes.

Where required, appropriate consent mechanisms will be used.

10. Google data retention and deletion

Hobart Storage Units retains personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide our services, maintain appropriate business records, resolve disputes, comply with legal obligations and protect our legitimate interests.

Where Google user data is no longer required for the purpose for which it was collected, we will take reasonable steps to delete it, subject to applicable legal, regulatory, security and legitimate business requirements.

Where you request deletion of Google user data held by us, we will assess the request and delete the relevant information where required or permitted, subject to applicable law and legitimate retention requirements.

If Google requires a particular deletion or retention period for information obtained through a particular API, the applicable Google requirements will also apply.

11. Requesting deletion of Google data

You may request that Hobart Storage Units delete Google user data that we hold about you.

To make a request, contact us using the details in the Contact Us section of this Privacy Policy.

Please provide sufficient information for us to identify you and the relevant account or service.

We may need to verify your identity before processing a deletion request.

Where deletion is requested, we will delete the relevant information within a reasonable period, unless we are required or permitted by law to retain it.

Where information has been securely backed up, deletion from backup systems may occur in accordance with our normal backup and disaster-recovery processes.

12. How we store and protect information

We take reasonable and appropriate measures to protect personal information against:

  • unauthorised access;
  • misuse;
  • interference;
  • loss;
  • alteration;
  • destruction; and
  • unauthorised disclosure.

Security measures may include access controls, authentication procedures, secure systems, encryption where appropriate, monitoring, backups and restrictions on access to personal information.

Access to personal information is limited to people who reasonably require access to perform their duties or provide relevant services.

No method of electronic storage or transmission is completely secure. Accordingly, while we take reasonable measures to protect personal information, we cannot guarantee absolute security.

13. Third-party service providers

Hobart Storage Units may use third-party service providers to operate our websites and businesses.

These providers may include providers of:

  • website hosting;
  • cloud storage;
  • payment processing;
  • accounting;
  • customer relationship management;
  • email and communications;
  • marketing;
  • analytics;
  • advertising;
  • security;
  • website functionality;
  • booking and reservation systems;
  • customer support;
  • mapping and location services; and
  • other business technology services.

Where these providers process personal information on our behalf, we take reasonable steps to ensure that appropriate privacy and security arrangements are in place.

14. Overseas disclosure

Some of our service providers, technology providers or cloud service providers may store or process personal information outside Australia.

Depending on the services we use, personal information may be processed in countries including Australia and other countries where our technology and service providers operate.

Where applicable, Hobart Storage Units will take reasonable steps to comply with the Australian Privacy Principles concerning overseas disclosure of personal information.

Where it is practicable and relevant to a particular service, further information about the countries in which personal information may be processed can be obtained by contacting us.

15. Cookies and similar technologies

Our websites may use cookies, pixels, tags, analytics technologies and similar technologies.

These technologies may collect information such as:

  • IP address;
  • browser type;
  • device type;
  • pages visited;
  • time spent on our websites;
  • referring websites;
  • approximate geographic information;
  • interactions with website content; and
  • information about how users navigate our websites.

We may use this information to:

  • operate our websites;
  • remember preferences;
  • understand website usage;
  • improve website functionality;
  • measure marketing and advertising performance;
  • identify technical problems;
  • improve user experience; and
  • maintain website security.

Third-party services, including Google services, may also use cookies or similar technologies in accordance with their own policies.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

16. Analytics

We may use analytics services, including Google Analytics or other analytics platforms, to understand how visitors use our websites.

Analytics information may include information about website visits, device and browser information, geographic information, traffic sources and interactions with our websites.

Where required by applicable law, we will obtain appropriate consent before using analytics technologies that require consent.

Analytics information is used to understand website performance, improve our services and inform business and marketing decisions.

17. Marketing communications

If you provide your contact details to us, we may use them to communicate with you about products, services, offers, events or other information that may be relevant to you, where permitted by law.

You may unsubscribe from marketing communications at any time by using the unsubscribe mechanism included in the communication or by contacting us.

We will comply with applicable Australian direct marketing and electronic communications laws.

18. Payments

Where you make a payment to Hobart Storage Units, payment information may be processed by third-party payment providers.

We generally do not need to store complete payment card details ourselves.

Payment providers may collect and process payment information in accordance with their own privacy policies and terms.

19. Access to your personal information

You may request access to personal information that Hobart Storage Units holds about you.

We will generally provide access unless an exception under applicable law applies.

To request access, contact us using the details below.

We may need to verify your identity before providing access to personal information.

20. Correction of personal information

If you believe personal information we hold about you is inaccurate, incomplete, out of date or misleading, you may request that we correct it.

We will take reasonable steps to correct personal information where appropriate.

21. Privacy complaints

If you believe Hobart Storage Units has mishandled your personal information or breached applicable privacy laws, you may make a complaint to us.

Please provide enough information for us to understand:

  • what happened;
  • when it happened;
  • the information involved; and
  • what outcome you are seeking.

We will investigate your complaint and respond within a reasonable period.

If you are not satisfied with our response, or your complaint is not resolved, you may contact the Office of the Australian Information Commissioner (OAIC).

22. Anonymity and pseudonymity

Where it is lawful and practicable, you may interact with us anonymously or using a pseudonym.

However, this may not be possible where we need to identify you to provide a service, process a transaction, establish an account, comply with legal requirements or deal with a particular request.

23. Children’s privacy

Our websites and services are generally intended for a general audience and are not directed specifically at children.

We do not knowingly collect personal information from children where doing so would be contrary to applicable law.

If you believe a child has provided personal information to us in circumstances where it should not have been collected, please contact us.

24. Data breaches

Hobart Storage Units maintains procedures for responding to suspected or confirmed data breaches.

Where applicable, we will comply with the Notifiable Data Breaches scheme and other applicable legal requirements.

If a data breach is likely to result in serious harm and notification is legally required, we will take the required steps to notify affected individuals and the relevant regulator.

25. Links to other websites

Our websites may contain links to websites operated by third parties.

We are not responsible for the privacy practices, security or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

26. Google policies

Where Hobart Storage Units uses Google API Services, our use of Google user data is subject to Google’s applicable policies and terms.

These include, where applicable:

  • Google API Services User Data Policy;
  • Google APIs Terms of Service;
  • Google OAuth 2.0 Policies;
  • Google Workspace User Data and Developer Policy; and
  • policies applicable to specific Google APIs or services.

Hobart Storage Units will comply with applicable Google requirements relating to transparency, permissions, data use, security, limited use, deletion and user control.

Google’s policies may change from time to time. Hobart Storage Units will review its use of Google API Services and update this Privacy Policy where necessary.

delete Google user data that we hold

27. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • changes to our businesses;
  • changes to our websites or services;
  • changes to technology;
  • changes to our information-handling practices;
  • changes to applicable laws; or
  • changes to Google API requirements.

The updated Privacy Policy will be published on our website with the revised “Last updated” date.

If we make a material change to how we use Google user data, we will provide appropriate notice and obtain consent where required before using that data for a new purpose.

28. Contact us

If you have a question about this Privacy Policy, want to request access to or correction of your personal information, want to request deletion of Google user data, or wish to make a privacy complaint, please contact:

Hobart Storage Units
Email: info@hobartstorageunits.com.au
Phone: (03) 6165 1116
Postal address: 1 Gormanston Road, Moonah, Tasmania 7009
Storage Address: 54-56 Gormanston Road, Moonah, TAS, 7009.
Website: www.hobartstorageunits.com.au

When contacting us about personal information, please provide sufficient details for us to identify your request. We may ask you to verify your identity before processing certain requests.

29. Further information

For information about Australia’s privacy laws and your privacy rights, you can contact the Office of the Australian Information Commissioner.

For information about Google’s handling of information and Google API requirements, please refer to Google’s applicable privacy policies and developer policies.

Last updated: 12 August 2026